About 30 percent of communication is spoken while the rest is done non-verbally through the use of body language. Mixed signals are sent when verbal messages do not match . An example of this is a child going trick-or-treating, saying that he is not afraid of the “ghost and goblins,” but is shaking and quivering.
Sometimes nonverbal communication can be more powerful than verbal communication. Nonverbal communication occurs through the use of:
Are your legs crossed and arms folded?
That body position shows that you are not open or agreeable to what is being discussed.
Is your voice loud and shrieking, or low and comforting?
If it is loud, you are probably frustrated and upset; if it is low and comforting you are probably calm.
Are you talking too fast to be understood?
If so, you are probably angry or upset.
Are you looking down at the floor? If so, you are probably feeling remorseful or guilty about something you did.
Are you able to walk hand-in-hand with the person you are talking to?
If so, you feel comfortable and close to them.
Are you standing far away from the person you are talking to and are you silent?
That indicates that you might not want to be where you are.