Successful Solutions Training in Child Development
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BUILDING PRODUCTIVE RELATIONSHIPS WITH FAMILIES

Establishing Positive Relationships with Families
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Page 17


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Print or Save Handouts for Reference

* NAEYC’s Code of Ethical Conduct and Statement of Commitment


Obstacles to Partnerships
A partnership is when both parties have equally important and unique roles in children’s lives.  A true partnership is a supportive collaboration based on mutual interests.  Both the care provider and the family member want the best for the child.  What does that look like?  Consider the following excerpt from the Child Care Center Licensing Guidebook (p.89):

“Best practice: Teachers and families work closely in partnership to ensure high quality care and learning experiences for children and parents feel supported and welcomed as observers and contributors to the program.  Caregivers need to listen to parents, seek to understand their goals and preferences for their children and respect cultural and family differences.  Parents should feel welcome when they enter the classroom.  Parents should be encouraged to observe, eat lunch with their child, and/or volunteer in the classroom”.

On the handout, take a look at the excerpt from the NAEYC Code of Ethical Conduct section on responsibilities to families. 
Obstacles to Partnerships

Sometimes the sought-after partnership is not harmonious when families and care providers feel conflict with one another.  When care providers are unable to connect with family members—who themselves may be struggling with guilt or worry about leaving their child in another’s care—this can lead to “emotional power kegs.”

Common reasons for conflict include:
  • Lack of time and few opportunities for communication
  • Lack of understanding and appreciation of backgrounds, (culture, education, communication style, job status, income, class, race, religion, language, etc.)
  • Differences in values and views of children
  • Mismatch in modes of communication

Real partnerships between home and child care are possible when conflicts are recognized and resolved.  Remember that YOU are the professional—the families of children in your care are the clients or customers. All parties want the best for the children involved. 



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Successful Solutions Training in Child Development
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